SecondStory
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Book an Appointment

During the times of COVID 19 we need to change our practices. In order to allow for social distancing in our small store, to provide the safest environment for staff and guests, as well as continue to serve you the best way we can, we are now requiring appointments. We will do our best to make it as easy as possible!


Estimated Start Dates:

Virtual Appointments will begin Thursday June 18th at noon.

In Store and After Hour Appointments will begin Tuesday June 23 at noon.

Welcome back!


Please click here to see full details on COVID 19 changed practices so you can be ready and up to date!

In Store Appointment

This appointment will be available during our typical hours of operation. Tues - Fri 11-5, Thursdays 11-7 and Saturday 11-4. Appointments will be an hour and a half. You are welcome to bring up to 2 guests with you for the appointment. We request where possible to not bring children. They will not be able to wander as in the past, and they may not have a great experience compared to pre-covid visits. If they are required to come, we understand, and will do what we can to help out (as usual). We suggest you bring your shoes if you wish to try dresses on while wearing them as we no longer have these available to try on. Face coverings will be required of all guests (and staff). You are requested to bring your own washable options if you have them to reduce waste. We will have disposable on hand. We request that you check out the online shop to pre select 3 dresses you wish to have waiting for you upon arrival in your change room. During the visit we can select up to 3 more based on the first options. Please note, after a dress has been tried on, it needs to go "into hiding" for sanitation purposes for 72 hours. This is the reason for the restrictions. You will be able to make another appointment if you have not found the right dress yet! We appreciate your patience as we learn the new normal along with you all. 

Book In Store Visit (During Store Hours)

Virtual Visits

We are able to offer Virtual Visits for our guests. These will be provided by Zoho Meetings and a link will be sent via email. Guests are welcome to share their "meeting" information and link in additional people. These appointments are one hour in length. We request that people pre-shop online and provide up to 3 dresses to be viewed during the appointment. We will allow review of additional dresses up to the maximum time of the appointment. These appointments are currently only available during our open hours. Please message to see if we can accommodate outside hours appointments.

Book Virtual Appointment

In Store Appointment After Hours

This appointment is the same as the above In Store Appointment during our typical hours. The difference is as follows:

     The Store is normally closed at the time you desire your appointment.

     There is a $20 Non Refundable Booking Fee 

     This fee is not returned for no shows

     This fee will be applied towards a dress purchase during the visit.   

Book After Hours In Store Visit

Online Shopping

We encourage all our guests to check out our ever evolving online shop. We know there are glitches and are working on them! 


When you select the 3 dresses you would like in your change room - please email us with your name that matches the appointment time (Including the appointment time is a bonus!!) We will have them prepared.


Please ensure that you click on dresses to verify correct sizing etc. Sometimes when you request a certain size it will catch other "tagged" information such as dress style and pull incorrect dresses. (Sorry about that... we have our techs looking into it)


You are able to search by colours, length, Type (wedding, coloured etc), Designer and various other things such as Sweet heart, Illusion, Fit and Flare.  

I admit, we are human, we have made errors in uploading over 1,000 dresses and are working on  correcting these. It will take time.


You are able to select that you want curb side pick up to save shipping fees if you live locally. We will prepare the item and have it bagged and ready with an email confirming pick up times.


Condition: You will see an updated condition of the dress, or perhaps sometimes you will only see "Contact Tanya". This is due to the fact we may not have recently physically inspected the item. You are welcome to check by email on any dress to ensure it is still in the condition we state. Keeping in mind, our dresses are all in the showroom and available to try on.

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